FAQ
FAQ - Frequently Asked Questions
CA 300 Compact Alarm System
I have connected the batteries and the wires, have armed the unit and tried to activate the alarm. I cannot make the unit alarm. What should I check?
- Check that the spring on the tamper switch on the back of the control unit is depressed. If this is not depressed the unit will not alarm.
- The unit is possibly not yet armed because you are still in the detection area. The unit allows you minimum 30 seconds to leave the room / the detection area. If during this time a movement is detected the exit delay of 30 seconds starts again. A detection during the exit delay is signalled by a peep sound and a flash of the red LED. When the green LED goes out the system is fully armed.
- Check that you have waited for the exit delay (min. 30 seconds) and the entry delay (8 seconds after detection).
- Check by moving across the detection area of the PIR movement detector, do not move directly towards the PIR movement detector.
The unit is not responding correctly. What should I check?
- Check that the batteries are still good.
- Check that the spring of the tamper switch on the back of the control unit is depressed.
How can I test the detection area of the PIR movement detector, without setting off an alarm?
Arm the control unit - the green LED illuminates to signal the exit delay period. Every detected movement will be signalled by a flash of the red LED and a peep sound. When you have walked around to check the detection area then you can disarm the system. When no movement is detected during a period of 30 seconds, then the system is fully armed. If this happens you should quickly disarm the system.
What reasons can there be that the PIR movement detector does not respond to a movement?
- The person or object is not moving enough or too slowly.
- The temperature of the person or object is too close to the ambient temperature.
- The movement must be across the detection area. Movements directly towards the PIR movement detector are not detected as quickly.
An alarm has sounded for no apparent reason. What can cause this?
The PIR movement detector reacts to the movement of an anything which is warmer (or colder) than its surroundings. Possible causes of false alarms are for example:
- Movement of animals or pets
- A radiator, heater, air conditioner, fan, coffee maker, fax machine or similar switching on or off.
- Strong sunlight shining in through a window
- Electric lights turning on or off
Remove any potential disturbing factors or change the location of the PIR movement detector.
How large is the detection area of the PIR movement detector?
Under standard conditions (around 20°C) the detector can cover an area of approx. 90° to a distance of up to 6m. It is recommended that the PIR movement detector be mounted in a corner of the room such that the expected movement is across the detection area. The maximum range can vary with high or low temperatures and humidity. Test the detection area, holding the PIR movement detector in the proposed location, before you start with the installation.
What happens after an alarm ?
The external siren and the siren in the control unit sound for up to 60 seconds. You can interrupt the siren by disarming the system. If the system is not disarmed the siren will stop automatically after 60 seconds. The system remains armed: If further movement is detected the alarm will be repeated.
The system does not react to my code. What can be the reason for this?
- Whenever the batteries are removed the code (as well as other programming) will revert to the original factory settings.
- Try using the factory set code of "11". If this works, then you can reprogram your own code (refer the user manual).
Can I leave the system with the factory set code?
Of course you are free to use the factory set code (11). However, we strongly recommend using a different code for security reasons .
How long do the batteries last?
Under normal use alkaline batteries will last over one year. If the batteries in the control unit need to be changed, this will be indicated by a peep sound and a short flash of the red LED every 20 seconds. If you are not regularly in the protected building we recommend that you change the batteries once a year. Always change the batteries in the external siren and the control unit at the same time.
Can I install the components outdoors?
The control unit and the PIR movement detector are designed for use indoors (or inside smaller buildings such as garden sheds and garages). The external siren can be mounted outdoors, it should however be protected from direct rainfall (mount it beneath a roof overhang for example).
The external siren sounds, although there is no alarm at the control panel. What can be the reason for this?
- The external siren and the control panel have become disconnected.
- There is no power in the control panel. Maybe the batteries in the control panel are run down or have been removed.
The control unit makes a peep sound and the red LED flashes regularly every 20 seconds. What does this mean?
The batteries are used up. Replace the batteries in the control unit and in the external siren with new ones. After the battery change remember to reset your code.
DG 1 Window Alarm
There is no alarm signal. What should I check ? Check the following points:
- Has the protective foil in the battery compartment been completely removed?
- Have the batteries been inserted correctly (refer to marking in the battery compartment)?
- Are the batteries run down?
- Do the batteries make good electrical contact? > remove them, check that they are clean and reinsert them.
- Is the ON/OFF switch on the "I" (ON) position?
- Is the window open (is the magnet far enough from the Alarm unit)?
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| Battery Polarity | Arrow Marking |
The unit gives an alarm signal, although the window is closed. What should I check?
- The distance between the magnet and the Alarm unit is too large. The distance must be less than 10 mm.
- The arrow on the magnet must point to the mark on the side of the Alarm unit.
Can I use the window alarm for a door?
Yes. It is however, not recommended for the main entrance door of a house or flat when you are absent, as you yourself will cause an alarm on leaving and entering the property.
Can I use the window alarm for cupboard doors, display cases or drawers?
Yes. However if you position the mini alarm on the inside, you yourself will cause an alarm when you open the door or drawer.
Can the window alarm operate on metal framed windows?
Metallic surfaces can reduce the strength of the magnetic field. Test the function of the unit by holding the components on the window and window frame, before final fixing. If no alarm sounds when the magnet is removed (window opened) then try the following:
- Reduce the distance between the magnet and the Alarm unit.
- Insert a wooden or plastic spacer under the magnet and if necessary under the Alarm unit in order to separate them from the metal surface.
The surfaces of the outer window frame and the opening window frame are not level. How should I mount the window alarm?
Hold the Alarm unit and the magnet in the proposed position and by opening the window test the function. If the initial distance is too great the alarm will not stop when the window is closed. The following should help:
- Use a plastic or wooden spacer under the magnet or alarm unit to reduce the distance.
- Mount the magnet on the side of the opening window frame (see the picture below).
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The alarm sound is weak. What should I do?
The batteries are used up. Insert new batteries. Observe polarity when inserting.
Can I mount the window alarm on all sides of the window frame?
No. You can mount the unit on the opening sides of the window (see fig. 1/2/3). On the hinged side of the window the alarm will not operate (see fig. 4). Observe the following points when mounting:
- The arrow on the magnet must point to the mark on the side of the Alarm unit when the window is closed.
- The distance between the magnet and the Alarm unit must be less than 10 mm when the window is closed.
- The distance between the magnet and the Alarm unit must increase to over 20 mm when the window is opened.
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| 1. Top Mounting |
2. Mounting on the opening side |
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| 3. Mounting at the bottom | 4. Alarm should not be used at the hinge side |
Can I mount the window alarm in any orientation?
Yes. The unit will operate in all orientations. You can mount the unit upside down (see fig. A), lying to the left (see fig. B) or lying to the right (see fig. C). Observe the following points when mounting:
- The arrow on the magnet must point to the mark on the side of the Alarm unit when the window is closed.
- The distance between the magnet and the Alarm unit must be less than 10 mm when the window is closed.
- The distance between the magnet and the Alarm unit must increase to over 20 mm when the window is opened.
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| A. | B. | C. |
Can I also protect a sash window or sliding window?
Yes. The same points apply:
- The arrow on the magnet must point to the mark on the side of the Alarm unit when the window is closed.
- The distance between the magnet and the Alarm unit must be less than 10 mm when the window is closed.
- The distance between the magnet and the Alarm unit must increase to over 20 mm when the window is opened.
Can I also protect a tilted window?
Yes, to a limited extend depending on the size and design. Mount the unit on the bottom of the window frame (European style windows). Make sure that in the tilted position an alarm is not already caused. Make sure that when the window is tilted that nobody can reach the ON/OFF switch from outside.
How long does the alarm continue for?
The alarm will continue until the window is closed, until the unit is turned off or until the battery becomes exhausted.
How long will the batteries last for?
It depends on how often an alarm is sounded. On average the batteries will last about a year.
How should I remove the window alarm?
Cut carefully through the adhesive pads with a knife. Then remove the remainder of the pads.
DG 6 Door Alarm
When I open the door the door alarm does not respond. What should I check?
Check the following points: - Is the switching key turned to ON position?
- The arrow on the magnet must be opposite the arrow on the alarm unit (left or right side).
- The arrows must be pointing to each other.
- The distance between the magnet and the alarm unit must not exceed 10mm when the door is closed.
- The door must be opened to activate the alarm.
- Are the batteries run down?
- Are all the batteries the right way round?
If I want to leave home and activate the delayed alarm, how much time do I have to leave?
You have 12 seconds to open the door. The alarm is activated only when the door is closed again.
Can I change the delay times?
The door alarm is controlled by a microprocessor. The times are fixed and cannot be changed.
Why does the unit not react when I switch the function switch (instant alarm/delayed alarm)?
The selected mode is only active when the unit is switched on again. Turn the key to the OFF position and then to the ON position.
The LED flashes red. What does that mean?
The batteries are run down. Insert new batteries and check their polarity.
Why is the alarm siren weak?
The batteries are run down. Insert new batteries and check their polarity.
The LED flashes alternately red and green.
What does that mean? The flashing green light means that an alarm was triggered and not switched off with the key.
The flashing red LED means that the batteries are run down. Insert new batteries and check their polarity.
Does the door alarm function on metal doors/metal door frames?
Metal surfaces may reduce the strength of the magnetic field. We recommend that you test the function provisionally before installing the door alarm. If removing the magnet does not trigger an alarm, you should try the following:
- Reduce the distance between the magnet and the door alarm.
- Place a wooden or plastic spacer under the magnet and, if necessary, under the door alarm, to separate it from the metal surface.
The door and the door frame are not even. How can I mount the door alarm?
Hold the door alarm and the magnet to the door frame and the door and test the function provisionally. If the distance is too large, you can try the following:
- Mount the magnet to the side of the door and the magnet to the door frame.
- Place wooden or plastic spacers under the magnet or alarm unit.
DP 601 Door Intercom
The Door-Intercom does not work and the red LEDs behind the nameplate do not illuminate. What should I check?
- Check first of all that the plug of the power cable is connected to a mains power supply.
- Is the mains power available at the socket (is the socket switched on)?
- Check the two-core wire connection between the outdoor station and the indoor station.
- Is the two-core wire connection cable correctly connected?
- If you have used an existing cable, check the function of the Door-Intercom using the 9m cable provided. If the Door-Intercom functions using this cable, then you must check the existing cable.
The Door-Intercom does not work but the red LEDs behind the nameplate illuminate. What should I check?
The connection of the two-core connecting wire is incorrect. Swap the position of the wires at the terminals of the indoor station.
The Door-Intercom produces a high pitched whistling sound. What should I check?
- Check if the microphone of the outdoor station is covered.
- Check if the indoor and outdoor stations are too close together. This can cause acoustic feedback.
There is interference during speech. How can I solve this problem?
- Check that there are no electrical appliances near the outdoor or indoor station. If there are, remove these.
- Check that there are no high voltage cables running alongside, or crossing the connecting wire. If there are, then separate these.
Can I use an existing doorbell cable?
Yes you can use an existing doorbell cable. You must however observe the cable cross section and maximum length. You can find these in the instruction manual. Connect the cable and test the Door-Intercom before you install the units.
Can I extend an existing cable?
Yes, if you use the correct cable and make sure the connections are well made.
How can I connect an electric door release?
In addition to the two-core cable for the audio connection, another two cores are required if you wish to control an electric door release. You must observe the cable cross section and the maximum length. These are stated in the instruction manual. Test the functioning of the door release from the indoor station before final installation.
Use an electric door release which is suitable for your door. Observe that the door release must operate with 12 V DC (maximum 1A current drain). The power supply for the door release is provided from the indoor station, you do not require any additional transformer. The connection of the door release is not polarity dependent.
Can I connect the DP 601 to an existing Entry System?
No, it is not compatible with any other systems.
Can I connect a second Door Phone (A: inside unit)?
Yes, you should buy a second complete system and just use the inside unit. Connect the two units in parallel to the outside unit.
Can I connect a second Door Unit (B: outside unit)?
Yes, you should buy a second complete system and just use the outside unit. Connect the two units in parallel to the inside unit.
A - Inside Unit; B - Outside Unit; C - Door Release (optional)
Can I connect a second Door Unit (B: outside unit)?
Yes, you should buy a second complete system and just use the outside unit. Connect the two units in parallel to the inside unit.
A - Inside Unit; B- Outside Unit
FG 20 Wireless Chime
Can I change the sound level of the chime?
No, the sound level is fixed.
How many receivers (chime unit) can I use with each transmitter (bell push)?
As many as you wish. The only limit is the transmission range. Simply purchase an additional set. The components are not available separately.
How many transmitters (bell push) can I use with each receiver (chime unit)?
As many as you wish. The only limit is the transmission range. Simply purchase an additional set. The components are not available separately.
Can the function/range of the chime be affected by other wireless products?
The wireless chime operates in the 433 MHz frequency band. If you experience any problems with or due to other devices operating in this band then try changing the channel and/or relocating the respective devices.
Can I use rechargeable batteries?
Yes, however the correct function depends on the batteries having sufficient capacity and charge. Therefore we recommend you use high quality batteries and to the charge frequently.
The receiver does not react when I press the bell push. What should I check?
- Check that the same channel (1-16) is selected on the bell push and receiver.
- Check that the batteries are the right way around.
- Check that the receiver is within range. Try placing the receiver just a few metres away from the bell push.
The chime sound is distorted or slow. What should I do?
This is a sign that the batteries in the receiver are running down. Replace the batteries.
The range is very limited. What should I check?
Check the batteries and replace if necessary. Walls and metal objects (doors and door frames, fridges, kitchen appliances) shield and reflect radio waves. Other electrical appliances (in particular wireless devices) can interfere with transmission. Change the position of transmitter and/or receiver and/or remove the source of interference.
The receiver reacts even though the bell push was not pressed. What should I check?
Check that similar devices nearby are not using the same channel/code. Change the code as necessary.
I have connected the transmitter to my existing doorbell and now the chime is ringing constantly. What should I check?
Terminals B and C should not be connected in parallel to an existing system. The bell push must be potential free.
If you wish to continue using your existing doorbell system as well as the wireless chime, please connect to terminals A and C as shown in diagram below.
I have connected the transmitter to my existing doorbell system but it doesn't seem to work?
Please check the wiring according to the instruction manual. If you have a DC system then check that the plus (+) wire (8-12V DC) is connected to terminal "C" of the transmitter and the minus (-) pole to terminal "A". The batteries in the transmitter (bell push) are always required.
If your existing doorbell system uses less than 8 Volts DC then you will need to connect a small relay between the systems (see diagram below).
Can I connect the wireless chime to a door intercom system?
Not unless your system has suitable output terminals (potential free or 8-12 V DC/AC).
GA 50 Gas Alarm
I have plugged the mains adapter into the socket, but the POWER LED does not light up. What should I check?
- Is the socket live? Test with another appliance which you know works.
- Is the mains adapter pushed fully into the socket?
- Are the cable ends of the mains adapter connected to the terminal screws on the gas alarm?
- Are the terminal screws fully tightened? (Remove the mains adapter from the socket before checking the terminal screws.)
The unit already generates an alarm as soon as I connect it to the power supply. Why?
Once the power supply has been connected, an automatic self-test is carried out. The gas alarm emits several loud alarm signals. After a few seconds, the alarm will stop and the POWER LED will light up to indicate readiness for operation.
The unit is warm. Is this normal?
The sensor is heated while the unit is on. For this reason it is normal that the unit is slightly warm.
Where do I have to install the gas alarm?
Depending on the type of gas, at the top or the bottom of the wall (see instruction manual).
What is the lower explosive limit?
The lower explosive limit is the minimum gas concentration in the air which makes an explosion possible.
When is the gas alarm triggered?
The gas alarm is triggered when a gas concentration of approx. 5-6% of the lower explosive limit is reached.
When does the alarm stop?
The alarm will sound as long as the gas concentration is higher than approx. 5-6% of the lower explosive limit. As soon as the gas concentration falls back to below this threshold, the alarm will stop automatically and the unit will return to its normal status.
Can the unit be triggered when there is no gas in the air?
The sensor reacts to inflammable gases. An alarm may also be triggered by fumes from detergents, paint, varnish, sprays, cooking, tobacco or candles.
Can the unit be operated with batteries?
The gas alarm must be operated with 12V DC. The required current of 150mA may be supplied by a car battery. Smaller batteries are not able to supply this amount of power.
Can I use the unit in an area under the risk of explosion?
The gas alarm is intended for use in private households, where, under normal circumstances, no gas leak is expected.
It is not authorised for the use in hazardous locations.
How can I test the gas alarm?
Use a gas cigarette lighter (without the flame being lit!) to test the function of the gas alarm (see "Function test" in the instruction manual).
How long does the gas alarm last?
After approx. 5 years of operation, the gas alarm should be replaced.
Does the gas alarm react to sleeping gas / knockout gas?
No, there are special alarms for these types of gases
Does the gas alarm react to carbon monoxide or carbon dioxide (CO / CO2)?
No, there are special alarms for CO and CO2.
My gas fire / gas cooker was not lit and although I could smell gas the alarm did not sound. Can this be right?
The odorising substance added to natural gas is designed to be smelt at very low concentrations, which can be below the alarm threshold of the gas alarm. Never try and test the gas alarm by using a gas appliance as there is a danger of explosion! Use a gas cigarette lighter as described in the instruction manual. If you smell gas or the alarm sounds at any time follow the instructions in the manual.
The gas alarm emits a continuous low level noise. What could be the reason?
It could be due to a low level of gas in the room which is not sufficient to set off the alarm. Check the function in another room where there is lots of fresh air. If the noise stops in fresh air, have your gas installation checked.
The unit is making short beeping noises and the yellow LED is blinking. What does this mean?
For your safety the GA 617 has a diagnostic feature. Possible malfunction is indicated by simultaneous beeping noise together with blinking of the yellow fault LED. Please consult the user manual.
HA 04 Heat Alarm
How long should the battery last?
A new zinc-carbon battery should last one year. Good quality alkaline batteries can last 2-3 years.
Can I use a rechargeable battery?
No. Rechargeable batteries have a lower voltage.
MC 01 - Mini Camera
How far can the camera "see"?
The further away an object is, the smaller it will appear on the screen. For example. Mountains in the distance can be seen, but someone standing on the mountain will not be visible. The camera does not have any zoom function.
Which area can I observe?
The camera has an effective angle of vision of about 32°
Can I mount the camera inside so that it "looks out" through the window?
Yes, however this is not recommended as there will probably be problems with reflections. At night, the infra-red LEDs from the camera will be reflected in the glass.
Is the camera waterproof?
The camera is weatherproof (IP 44) but not waterproof. Try and choose a mounting position which offers some protection against heavy rain falling directly on the camera.
The original cable is not long enough for my application. How can I extend it?
Never attempt to cut the cable or to remove the plug. You can buy suitable extension cables (Model No. MC-10M) which are 10 metres long. Each is fitted with a plug and socket so they can simply be plugged onto to the original cable. The total length of the cable should not exceed 45 meters (i.e. you can add up to three 10 metre cables to the original cable).
Scart-Cinch Adapter* [TV-Cinch] 
Extension cable [MC-10M]
Can I connect two cameras to one TV?
You can connect as many cameras as you have free AV-inputs. For example SCART inputs or Cinch (RCA) AV-inputs. You can also connect a camera to your video recorder.
Can I connect the camera to a video recorder and record the pictures and sound?
Yes, simply connect the camera to a SCART input on the video recorder and select that input on the recorder.
Can I connect the camera to a computer?
your computer has a composite-video input (for example on a TV-receiver board) then you can connect the camera using a SCART-cinch adapter*. If the video board has only an S-Video input then you will need an additional adapter from composite-video (cinch socket) to S-Video (mini-DIN plug).
Can I connect the camera so that I can see the pictures on all my TVs?
You can input the signals from the camera into the antenna (RF) system in your house using a RF-modulator. Please consult an electrician or an aerial specialist.
M - Modulator
V - Antenna distribution amplifier
My TV hasn't got a SCART socket or they are all in use. How can I connect the camera?
You can connect via a video recorder or use a SCART expander (Scart-switcher). Alternatively you can use a SCART-cinch adapter if you have cinch (RCA) inputs*.
I have connected everything according to the manual but I can't see the picture or hear the sound.
Please check the following:
- Is the plug fully inserted into the base of the camera (see diagramm below)? You should hear 3 distinct clicks as you insert it.
- Is the mains adapter connected properly?
- Have you selected the correct AV input on your TV or video recorder?
- Is the volume turned up to hear the sound?
At night there is no picture or the picture is very poor. What can I do?
The camera needs light to function. If the area you are observing is very dark no picture will be visible.
Only the area right in front of the camera will be illuminated by the built in infra-red LEDs.
Lighting the area with normal lamps (for example halogen spot lamps) will improve the picture greatly.
Will picture and sound be recorded by a video recorder?
Yes.
MA 80 Alarm and Emergency Telephone Dialler
Can I change the number of times the programmed telephone numbers are called?
Yes, you can select between one and five times (see user manual).
If someone answers the call will the other numbers still be called?
Yes, the dialler will always try to ring as many times as programmed. It will only stop if the alarm is disarmed.
Can I extend the telephone cable?
Yes, use a normal telephone extension cable.
Can I see on the remote control if the alarm has been set off?
No.
How can I test the movement detector (PIR) without setting off an alarm?
You can activate the "gong" function. Each detected movement will be confirmed by "ding dong" sound.
Can I use the unit just as an emergency dialler without the movement detector (PIR)?
Yes, the unit will respond to the panic button when even when the alarm is not armed.
If you just wish to use external sensors, the PIR on the unit can be covered completely with one of the stickers supplied.
The alarm has been set off although no one was present. What could be the cause?
The PIR movement detector reacts to the movement of an anything which is warmer (or colder) than its surroundings. Possible causes of false alarms are for example:
- Animals
- Sunshine
- Heaters, air-conditioning, coffeemakers, printers, fax machines or similar devices turning on or off
Remove any such possible sources of false alarms from the field of view of the PIR, change the position of the unit or the direction the PIR is pointing.
TIP: you can use the enclosed stickers to restrict the field of view of the PIR.
The alarm does not ring the number I have programmed. What should I check?
Check that the dialling function is activated. If this symbol 
is visible in the LC-Display then the dialling function has been deactivated.
The unit is trying to call the numbers I have programmed but does not get through. What could be the reason?
- The telephone number is incorrect or incomplete.
- There is no connection to the telephone line. Check that the telephone plugs are connected correctly.
- If you have an ISDN telephone connection, please note that the unit cannot be connected directly to the ISDN line (S0) but only via an analogue connection onto your telephone system.
- Your telephone system or socket is not wired correctly. Test the unit on a normal analogue telephone socket (without a telephone system) at a friend or relatives house.
- Some telephone systems require a short pause before the number to establish a dialling tone. Add one or more "pauses" as described in the user manual.
- If you normally have to dial a number to reach an outside line remember to include this. It may be necessary to include one or more "pauses" before and after this number.
The unit does not accept my user code. What could be the reason?
The settings may have been lost. Try the factory set code or carry out a reset to restore the factory settings.
I can't remember my user code. What can I do?
Carry out a reset to restore the factory settings.
Why is the red LED on the alarm unit blinking every 3 seconds?
There is no back-up battery installed or it needs replacing.
Can the unit be set to impulse dialling?
No.
What does the person who receives the alarm call hear?
They hear an alarm siren. An individual message cannot be stored.
Can someone with the same type of remote control turn my dialler on or off?
No. Each remote control is individually coded. The code is "learnt" by the dialler in the factory.
I have more than one MA 80 Alarm-Dialler. Can I use the same remote control for all the diallers? Can I use more than one remote control?
Yes. Each dialler can learn the code from 2 remote controls (see instructions below).
The MA 80 Dialler no longer reacts to the remote control, even though the LED lights up when I press the buttons on the remote control. What should I do?
The dialler has lost the code of your remote control from its memory. Please re-learn the remote control into the dialler memory (see instructions below).
I cannot arm or disarm the alarm with the remote control. What should I do?
If the LED on the remote control is only dim or does not light up at all when the remote control is pressed then you should replace the battery.
If the LED on the remote control lights up but the main unit does not respond, then the main unit must re-learn the code of the remote control. Follow these steps:
1. Insert the battery into the remote control. The MA 80 must be disarmed (“ARM” must not be visible on the display).
2. Open the cover of the connections compartment on the back of the main unit.
3. Press the LEARN button (small white button in the left corner) with a pencil until you hear a beep.
The MA 80 main unit is now in the enrolment mode for 20 seconds.
4. Press the “PANIC”-button on the remote control MA 80R. A coded signal will be transmitted.
5. The successful enrolment of the code will be confirmed with two long beeps.
6. If the remote control is not enrolled within 20 seconds the enrolment mode will end automatically. This is indicated by 4 beeps.
PA 6 Personal Alarm
How long do the batteries last?
It depends on how often the alarm or the light is used. If they are not used at all the batteries can last up to 3 years. With new batteries at least 15 one minute alarms can be given.
The sound is no longer as loud as it was. What should I do?
The batteries are near the end of their life. You should replace it straight away.
The alarm makes (quiet) noises although the pin is in place. Why?
The pin is probably dirty. Please wipe it with a clean dry cloth.
The alarm does not sound when I remove the pin after fitting a new battery. What could be the reason?
Check that the batteries are fitted the correct way.
The straps on my bag are too wide to attach the key ring. What can I do?
Use an additional ring or similar fixture to attach the alarm.
The cord is too short for my use. How can I extend it?
You can use any suitable cord to extend it.
SL 02 Light Controller
Why does the light stay on in the morning even though it is already light?
There can be a delay of up to 45 minutes before the SL 02 turns the light off.
Why does the light sometimes go out for a few seconds?
The SL 02 turns the light off every 45 minutes or so to check if it is still dark.
Can I use the SL 02 outside?
Yes, but only in a weatherproof lantern.
Can I use the SL 02 with a dimmer switch?
No.
After installing the SL 02 I cannot turn the light on the light immediately. What should I do?
Switch off the light and wait at least 15 seconds, then turn on the light again. If the light still does not work then check the bulb is OK.
After activating the unit there was no confirmation blink from the light. What should I do?
The command has not been accepted. Turn off for 15 seconds and try again (please follow the instructions in the manual exactly).
How long is the light on for when the random function is activated?
On average the light will be on for about 80% of the time during the first half of the night. In the second half it will be on for about 20% of the time.
Can I change the length of time the light is on?
No.
Can I use a timer to switch the unit on and off?
No. The functions can only be activated by the ON-OFF-ON sequences. This cannot be simulated by a timer.
Do I have to restart the unit every night?
No, If you have not operated the light switch the function remains active. Switching the light off deactivates the function.
TM 02 Acoustic Pressure Mat
Do I have to cover the pressure mat?
The pressure mat should be covered for the following reasons:
- To prevent it from slipping away
- To protect the surface of the pressure mat
- To hide the pressure mat (from burglars/visitors)
- To prevent wear and damage
What can I cover the pressure mat with?
- With a carpet, a mat, a cloth or a doormat
- The covering material must not be too heavy or stiff, since the pressure mat reacts to points of pressure (no coconut mats or similar).
When is the pressure mat activated?
As soon as there is pressure on the mat. However, if the mat stays pressed, no further signal is generated.
The unit does not generate a signal. What do I have to check?
- Is the battery still functioning and has the correct polarity?
- Is the unit switched on (not to "0")?
- Is the cable connected correctly (is the plug inserted tightly) and is it not damaged?
- Press another part of the mat to check its functioning.
- Is the mat wet? If necessary, let it dry.
- Does the mat lie on an uneven surface? There must be no bumps in the mat.
- Are there any stones etc., on or under the mat?
- Is the mat damaged?
The signal is generated for no obvious reason. What could be the cause?
- If the mat lies on an uneven surface or gets damp, the sensor may become too sensitive. In this case, even wind or draught can trigger the signal.
- Animals may trigger the signal.
- Switch off the pressure mat, if you do not need it .
The cable is not long enough. Can I extend it?
You may cut the cable and extend it by using a two-core cable. The total length must not exceed 30m.
Please note: This leads to the expiry of all warranty claims.
How does the siren function work?
If the switch is in the "siren" position and the mat is pressed, an alarm sound can be heard for 30 seconds. The alarm can be interrupted by switching the switch to "0". If the switch stays in the "siren" position, the siren function is still active after the 30 seconds. If the mat is pressed once more, the alarm will sound for 30 seconds again.
SPECIAL QUESTIONS ABOUT THE USE OF THE PRESSURE MAT AS A "CAT DOORBELL"
My cat won't sit on the mat. What can I do?
The mat must always be covered. Cover the pressure mat with a soft mat or a cloth your cat likes to sit on.
Can my cat be hurt by the pressure mat?
No, the pressure mat is safe for cats. There is no radiation or other danger.
My cat is frightened by the acoustic signal. What can I do?
Switch to the quiet setting or position the alarm unit further away from the door.
The unit reacts to people and other cats. What can I do?
All active pressure loads will trigger the acoustic signal. You should only switch on the unit when your cat is outside and you need the signal function.
WA 03 Water Alarm
Does the water alarm react to other liquids?
The water alarm registers fluids that are water based and conductive. It will not detect oil or fuels.
Can I extend the sensor cable?
Yes, up to 20 metres total length. Use a suitable two core cable (loudspeaker cable or bell wire).
Can I use a rechargeable battery?
No. Rechargeable batteries have a lower voltage and will activate the battery warning after only a short period.
Is the water alarm still active after the battery warning has started?
Yes, the water alarm will continue to work for up to 21 days after the battery warning starts.
How long does the alarm continue for?
The alarm will continue until the sensor is dry, until the unit is turned off or until the battery becomes exhausted.
ZM 03 PIR Mini Alarm
How should I mount the unit when I wish to protect an area of the room ?
Mount the unit so that the lens is horizontal or slightly tilted downwards. In the horizontal mounting position movements across the protected area will be detected. Mount the unit so that the expected movement will be across the detection area.
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Mounting height approx. 1m to 1.50m |
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| good sensitivity to movements across the protected area |
not as sensitive to movements directly towards the unit |
How should I mount the unit when I wish to protect an entrance ?
Mount the unit above the door. The protected area is now like a "curtain".
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What does the unit react to, what should I be aware of ?
The unit reacts to movement of heat sources. People are heat sources. Other heat sources are for example:
- Pets and other animals
- Paper from a copier, printer or telefax machine
- Warm air from a radiator
- Warm air generated by sunlight
- Air movements caused by air conditioning or fans
When you decide where to position the alarm unit, take into account that such possible disturbances should not be in the field of view of the unit. They could cause an unwanted alarm.
The unit has reacted when no persons were present. How can I stop this ?
Check what disturbances could have caused this (see third question). If necessary change the location of the unit.
Why does the unit react slowly or only then when somebody is very close to the unit ?
How quickly a movement is detected and how far the area of detection will be, is dependent on various factors:
- On the temperature difference between the object / person and the surroundings. If there is a larger temperature difference the movement will be detected quicker.
- On the speed of the movement. Very slow movements will not be detected.
- On the direction of the movement (see first question).
- On the ambient temperature. At higher temperatures the maximum detection range and the sensitivity for detection of people will be reduced.
Can the unit "see through" walls, objects or windows ?
No, the unit reacts to movement of heat sources to which it is directly exposed. If the unit is pointing towards a wall, curtain or window then it will react to the surface temperature of that material. It will not react to temperature changes behind these objects.
The unit doesn't seem to work. What should I check ?
- Check first of all the battery. Try a new battery.
- Check that the battery is correctly connected and the contacts are pushed on fully.
- If you are using a mains adapter instead of a battery, check the voltage (9V DC) and the polarity (the inside of the connector should be + positive).
- If the switch is on position "0" the unit is switched off. Switch to position "Chime" or "Alarm".
The unit does not react immediately when I switch it on. Why not ?
When you move the switch to position "Alarm" there is a 15 second delay before the detection is activated.
What happens after an alarm ? Is the unit still activated ?
When a movement has been detected whilst the alarm function is active, the siren will sound for 30 seconds. As long as the switch is on the "Alarm" position the alarm function remains active. If further movement is detected then the siren will sound again.
I have connected a door bell push to the unit. When the door bell is pushed the unit gives a double chime sound although it is in the "Alarm" or the "Off" position. Why is this ?
The door bell function is independent of the switch position. The unit will always make the double sound when a door bell or other connected switch is activated.
